One operational
partner for every
property lifecycle
From onboarding and guest-readiness to cleaning, maintenance, compliance and day-to-day delivery, Opago supports property businesses behind the scenes.
operations
and residents
properties
“With Opago, everything is centralised and streamlined…”
Larisa MaximHead of Operations UK, GuestReady
The operations partner behind your property business
Trusted by property operators across London and Paris
G&T Short Lets
G&T Short LetsOne team, from first setup to scale
Every property moves through the same six stages. Each has a named owner and a record in the Opago platform, so you always know who did what, and when.
Onboard
Standards, systems and access set up before the first guest or resident arrives.
Prepare
Cleaning, linen and readiness checks, so every unit is ready on time.
Operate
Day-to-day delivery, access and on-the-ground support from one team.
Maintain
Repairs and planned work coordinated, with one owner until it is closed.
Protect
Compliance calendar, inspections and an audit trail you can show an owner.
Scale
New buildings and seasonal peaks without rebuilding the operation.
Seven services, one accountable team
Buy one service, or let us run the lot. Every service runs to the same standards and is tracked in the Opago platform.
Cleaning
Turnovers and recurring cleans to hotel standard, with checklists and inspections.
Learn moreLinen
Hotel-grade linen and towels, laundered and delivered, with toiletries and welcome packs.
Learn moreMaintenance
Reactive repairs and planned work, scheduled around check-ins and tracked until closed.
Learn moreCompliance
Safety checks and licensing scheduled, chased and recorded in one calendar.
Learn moreOnboarding & setup
New buildings and portfolios made operational, from inventory to first guest.
Learn moreGuest & field support
People on the ground for check-ins, access, viewings and day-to-day issues.
Learn moreCommercial cleaning
Offices, co-working and commercial buildings cleaned to an agreed specification, with a record of every visit.
Learn moreNot sure which you need?
We can review your portfolio and tell you which services it needs, whether that is one or all seven.
See all servicesFull visibility of your portfolio
The Opago platform is how we run property operations. Our teams do the work on the ground, and the platform shows you what is happening in every property, who owns it and what has been done, in real time.
- One view of every unitStatus, tasks and issues across your whole portfolio.
- Helpdesk and workflowRequests routed to the right person, with a clear owner until closed.
- Compliance and reportingWhat is due, what is done, and a record you can share with owners.
Portfolio overview
Unit status View all →
Operational progress
Three steps from first call to a running operation
Operations review
We look at your portfolio, your standards and what is not working today.
Onboard
We set up teams, systems and standards, and agree who owns what.
Run
We deliver day to day, and you see everything in the Opago platform.
Real specialists, delivering real results
Property operations is a specialist job. Our cleaning, maintenance and operations teams are trained to your standard, managed in-house and backed by the Opago platform, with 180,000+ cleans completed across 7,000+ properties.
Trained to your standard
We train our field team to your requirements, so the standard you set is the standard that gets delivered.
Managed in-house
Our cleaners are managed in-house by Opago, so you do not need your own supervisors or managers.
Proactive by habit
Our teams spot problems before guests do, and flag them while there is still time to fix them.
“We’ve grown 100% in the number of properties in our portfolio in the last 12 months.”
Dainius PodolinskisDirector, StayinLondon
Operators who handed us the operation
Urban Chic moved its cleaning and operations to Opago
A full transfer of cleaning and operations across roughly 200 units. The existing team moved across under TUPE, so the founder could focus on expansion.
Read the case study
How strong is your operating model?
Answer four questions about your portfolio and get a score out of 100, plus an assessment of where your operation stands and what it means for growth, standards or entering a new market.
Open the full-page diagnosticBook your ops review
Tell us how to reach you and we will set up a 30-minute call to go through your score, what is driving it, and what to do about it.
This form is being set up (Ops diagnostic report request (redesign: / and /diagnostic)). Email [email protected] in the meantime.
Common questions
Do we have to take the full package?
No. Start with one service, such as cleaning or maintenance, and add more when it makes sense.
Will our brand stay in front of our guests and owners?
Yes. We work behind the scenes. You keep the client relationship, your brand and your strategy.
Can you work with our existing suppliers and systems?
Yes. We coordinate suppliers that work well today, and the Opago platform connects to the tools you already use.
How is pricing set?
Around your portfolio and the services you choose. We agree it with you in the operations review.
Where do you work?
London and Paris.