Sweet Inn is a popular apartment provider based in Barcelona, Spain. They offer a range of properties for short-term rentals, providing customers with a comfortable and convenient way to experience the city. As the number of properties under their management grew, they looked for a partner to make their processes more efficient. This is where Opago came in. We were able to help them to keep improving their operations.
Challenges
Sweet Inn was facing several challenges when it came to managing their properties. One of the issues was the workload involved. With a growing number of properties, they were considering different options on how to carry out deep cleanings and preventive maintenance services with new providers in all their apartments.
Solutions
Opago provided deep cleaning services in all their apartments, ensuring that they were maintained to a high standard. This helped to improve the quality of their apartments, leading to positive feedback from customers.
We also offered preventive maintenance services in some units, which helped to prevent issues from arising and ensured that the properties were always in good condition. This involved carrying out regular inspections of the properties, identifying any potential issues, and addressing them before they became major problems. This helped to improve customer satisfaction.
Results
Our partnership with Sweet Inn has resulted in improvements to their property operations. By providing deep cleaning services, we were able to improve the quality of their apartments, leading to positive feedback from customers. The preventive maintenance services helped to prevent issues from arising, reducing the number of complaints and improving customer satisfaction.
By working alongside them, we were able to take on tasks for Sweet Inn, giving them time to focus on other aspects of their business.
Conclusion
Opago has been able to support Sweet Inn’s operations and has been the option they have chosen for their needs. By providing deep cleaning services and preventive maintenance services, they ensured that their apartments were maintained to a high standard. Our partnership with Sweet Inn has been successful, and both companies can look forward to continuing to support each other in the future.
By supporting some of their operations, Opago was able to help them overcome the challenges they were facing, allowing Sweet Inn to provide their customers with the best possible experience.
If you have a property that could benefit from any of our services, get in touch with the experts at Opago today.