Managing short-let operations at scale is complex. Turnovers are fast, maintenance is constant, and guest expectations are high. That’s where Opago comes in. With a dedicated in-house team, we take care of housekeeping, maintenance, compliance, and guest services, so you can focus on growing your portfolio. Whether you’re a serviced apartment provider, short-let operator, or property investor, we streamline operations, reduce stress, and help you run a more efficient, profitable business.
Our white-label solutions let you scale effortlessly while keeping full control of your portfolio. We handle operations under your brand, ensuring seamless guest experiences, increased efficiency, and higher yields—so you can focus on growing your business.
Struggling to Scale While Managing Operations?
Opago gives you the freedom to scale without the operational headaches. Our expert team and tech-powered solutions handle the day-to-day, so you can expand your portfolio, boost efficiency, and maximise profitability with ease.
Increased waiting times
Unpersonable services
Lower-than-expected workmanship
Lower guest satisfaction
Less profitability
What We Offer
Sustainable Operations That Grow Your Portfolio
Sustainability is built into everything we do. From eco-friendly amenities and electric vehicles to efficient housekeeping and maintenance, we reduce waste, save energy, and keep operations running smoothly. With Opago, you get smarter, greener solutions that support your business and the planet.
Housekeeping
Our comprehensive housekeeping service covers a range of cleaning services, linen, toiletries, and other amenities.
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Guest Services
From in-person check-in, to full property demonstrations, we are hands-on to welcome your guests 24/7, giving them the ultimate personalized services.
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Compliance
Our complete compliance service provides all required inspections, testing, and legal documentation for your property.
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Maintenance
At Opago, we provide three approaches to maintenance: routine, ad-hoc and rapid response.
Know MoreOur Service Benefits
Housing
For operations partners, the platform provides oversight of scheduling, billing, upcoming tasks, and analytics.
Maintenance
Our tech-enabled solutions deal with issues efficiently and effectively, driving higher standards.
Compliance
Full flexible lettings and management means that void periods are reduced, increasing yields and lowering costs.
Full Compliance
Our full management services work proactively, ensuring assets are fully compliant with all relevant legislation.
The Opago Platform
Full Visibility of How Your Portfolio Performs
With the industry-leading Opago platform, operations and full lettings management services are easy to oversee and manage, making portfolio management efficient.
Built by property managers for property managers, our platform allows you to upload and manage your property data all in one place. Scheduling, analytics, databases, and billing are all centrally located, giving you a complete overview of how your property is performing, when services will be carried out, and everything else you need to know. Whether you’ve chosen full lettings management or operations support, the Opago platform is designed to work for you.
For operations partners, the platform provides oversight of scheduling, billing, upcoming tasks, and analytics.
For lettings, the platform offers clients a dashboard with revenue projections, property performance data, and guest details.
Platform Features
Services
The service dashboard pulls everything about your property together. Our industry-leading tech means that all your information can be pre-loaded onto the system, making scheduling, analytics, and billing easy. Prices can also be added, and this gives you full visibility of what you’re spending.
Analytics
With the analytics section, you get a full overview of how the property is performing, how your residents are doing, and any trends that have developed. Doing this work independently can be time consuming, so why not let an expert team with first-class software do it for you? Everything is available at the touch of a button and our existing clients have found this feature to be one of the most useful tools. Regularly consulting this section is a great way to keep an eye on your property’s health and track your potential return on investment.
Property Database
Again focusing on visibility, this property database pulls all the information about your portfolio together. This easily accessible platform shows how each location is doing in terms of the work our team has done, the work we may need to carry out, and any comments from guests subject to check-in and check-out services.
Billing
With the analytics section, you get a full overview of how the property is performing, how your residents are doing, and any trends that have developed. Doing this work independently can be time consuming, so why not let an expert team with first-class software do it for you? Everything is available at the touch of a button and our existing clients have found this feature to be one of the most useful tools. Regularly consulting this section is a great way to keep an eye on your property’s health and track your potential return on investment.
Scheduling
When your property needs cleans, maintenance, or compliance services, everything can be scheduled via the platform. Regular routines can be set up for cleaning, reported maintenance issues can be rectified swiftly, and compliance reminders can be created so that safety certification never lapses.
Our goal is to make scheduling as easy as possible for property owners and managers, especially those that manage vast portfolios. It can be difficult to keep track of which services are coming up and which have been completed, so why not have all the information you need in one place?
*This information is offered in good faith for general guidance only and is subject to individual portfolios and market appraisal.
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